Crm system för småföretag
CRM för småföretag bidrar till att effektivisera dina arbetsflöden och din kontakthantering.
We independently review every app we recommend in our best apps lists. When you click some of the links on this page, we may earn a commission. Learn more. As a small business, you're no longer in the early days of figuring out how things work. You have a good client base, your metrics are solid, and now you're looking to scale. To do that, you need CRM software that's not too basic but not too expensive, a blend of useful features and competitive pricing.
Efficiency is the name of the game. I know you didn't start a business to shop around for the perfect apps to help you grow. I'm taking some of the load off: I rounded up over apps on the market, filtered out the expensive or clunky ones, and tested the worthy possibilities to find the best CRM software for small businesses. The 11 best CRMs you'll read about below will help you ramp up your sales, streamline your processes, and keep an eye on the results.
Let's make "closed won" the expression you'll hear most this year. Looking for a free CRM to start your business? If you're not quite ready to pay for your CRM, you still have options. Check out the best free CRM software , where you'll find plenty of picks to help you close your first clients. Vtiger for an all-in-one solution. Flowlu for an affordable all-in-one solution.
Zoho CRM for scaling your business. HubSpot for building a content-rich business website. Capsule for managing projects. Freshsales for a simple CRM for small business. Kommo for multi-channel sales.
10 Best CRM for Small Business (October 2024 Update)
Salesmate for phone and SMS outreach. NetHunt for managing your Gmail inbox. Zapier for building your own automation-first CRM. Our best apps roundups are written by humans who've spent much of their careers using, testing, and writing about software. Unless explicitly stated, we spend dozens of hours researching and testing apps, using each app as it's intended to be used and evaluating it against the criteria we set for the category.
We're never paid for placement in our articles from any app or for links to any site—we value the trust readers put in us to offer authentic evaluations of the categories and apps we review. For more details on our process, read the full rundown of how we select apps to feature on the Zapier blog. A CRM is one of the core sales apps in your tech stack. It contains all the data about leads and deals you're building for them, complete with a timeline of past and planned interactions.
It helps you be productive by letting you know what to do next and coordinating your sales team. And since all your data is centered here, you can take a look at reports to find opportunities to improve. But what's important in client relationship management software for small business, in particular? You don't want a tool that's too basic, too focused on the CRM side of things—something that will limit you later on, forcing a switch.
At the same time, the subscription price needs to fit your budget as you grow, starting at a fair enough point on the lowest plan, and keeping a reasonable scale for the advanced features that you get on the higher plans. Lastly, you need a tool that gives you visibility and control over your business processes, so your team can get the insights they need.
With that in mind, here's what I looked for as I was testing the best customer relationship management software for small business:.
The 11 best CRMs for small business in 2024
User experience. I looked for small business CRM systems that you can set up quickly, that offer easy ways to access help content when you need it, and that are simple to use every day. Sales features. As the center of your customer data and sales productivity, your CRM will help you keep track of contacts and activity, and see how your deals are moving forward with a visual sales pipeline.
Reporting and analytics. How do you improve if you can't measure how you're doing? Any good CRM system for small business will provide a set of reports to help you do just that.